Purchase with Confidence
Hand-glazed, one-of-a-kind ceramic - backed by thousands of happy customers.
60-Day Return Guarantee
4.7★ from 18,000+ Reviews
Free US Shipping Over $40
Shatterproof Packaging
Perfect for on-the-go or home, our travel cups are made from high-quality stoneware ceramic, offering the purest taste. A fitted silicone lid and sleeve make them seamless to use (and reuse). They're microwave and dishwasher safe, so all you have to think about is enjoying every sip.
Capacity: 16 ounces / 475ml Size: 5.7 x 3.2 Inches / 14.5 x 8.1cm
All orders ship from the United States and
are processed and packed within 1–2 business days. Delivery times below are
from dispatch and vary by the method selected at checkout.
We do not ship to P.O. box addresses.
Shipping rates may change; current pricing is always shown at checkout.
US Shipping Options:
• Standard Shipping: $2.99 (3–7 business days)
• Two-Day Shipping: $6.99 (2 business days)
Once your order ships, you’ll receive a tracking number via email.
International Orders
We ship internationally to select
destinations. Delivery typically takes 7–21 business days after dispatch,
depending on destination and customs processing. Tracking is provided on all
international shipments.
International orders may be subject to
customs duties, taxes or import fees, which are not included in the product or
shipping price and are the customer's responsibility. We're not responsible for
delays caused by customs.
Cancellations & Charges
If you need to cancel or change your order, contact us as soon as possible. We can't change or cancel orders once they've been dispatched, but you can return them under our Return Policy.
Lost or Incorrect Deliveries
If your tracking shows delivered but you
haven't received your order, contact us within 14 days of the delivery date.
Please make sure your shipping address is correct at checkout. We're not
responsible for orders sent to an incorrect address provided by the customer.
We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@novaceramics.co. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at support@novaceramics.co.
Free return shipping applies to US orders only. International customers are responsible for return shipping costs, unless the item is damaged, defective or incorrect. Import duties and taxes are the customer's responsibility and are non-refundable. Customers in the EU may cancel any order, including sale items, within 14 days of delivery.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
Once we receive and inspect your return,
we'll email you to confirm whether your refund is approved. Approved refunds
are issued to your original payment method within 5–10 business days. Your bank
may take additional time to post it. Original shipping charges are
non-refundable unless the return is due to our error or a defective item. Items
returned used, damaged or incomplete may receive a partial refund or be
refused.
More For You
A gift you hold every morning is hard to forget. Give one for Christmas or a birthday, and they’ll think of you over their first coffee. Every glaze is finished by hand, so the one you choose is theirs alone.
Thanks to a special glazing process that produces subtle variations of design, each stoneware mug carries its own charm and character. Inspired by nature motifs, from the oceans to the mountains, our ethereal designs pay homage to the beauty that surrounds us every day.
No metallic aftertaste. Ceramic lets the true flavor of your coffee, tea or matcha come through.
Inspired by patterns in nature and hand-finished, so no two glazes are ever quite the same.
The cup people stop you to ask about. Expect compliments wherever you take it.
BPA-free silicone lid and sleeve for an easy grip and a smooth sip. Nothing extra to buy.
From kitchen to car to desk to school run, it goes wherever your day does.
Easy to give, hard to give away. Customers keep coming back for one more.
Dishwasher + microwave safe cup for everyday use, including reheating and cleaning.
Choose 12oz or 16oz, in a growing range of glazes worth collecting.
Plastic and metal mugs are stamped out by machines. Nova Ceramics mugs are crafted by hand, each one unique, carrying the care and intention of its maker.
Hand-glazed, one-of-a-kind ceramic - backed by thousands of happy customers.
60-Day Return Guarantee
4.7★ from 18,000+ Reviews
Free US Shipping Over $40
Shatterproof Packaging
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