Shipping policy

We currently ship to the US only (but we're expanding soon). Orders placed through our website are typically processed and shipped within 3-5 business days. Shipping time depends on the shipping method chosen at checkout.

We begin processing and packing orders as soon as they're confirmed. Unfortunately, once an order is placed and confirmed, we cannot honor cancelation requests. Once your order ships, you'll automatically receive an email with your tracking number.

We do not currently ship to P.O. box addresses. Shipping rates are subject to change. The most up-to-date rates will be reflected at checkout. Questions or comments? Visit our contact page or email us directly at support@novaceramics.co

Fees
Standard Shipping – $2.99 (3-7 days)
Two-Day Shipping – $6.99 (2 days)

International Orders:
We ship internationally to select destinations. Orders are processed within 1–2 business days, with delivery typically taking 7–21 business days, depending on destination and customs processing. Tracking is provided on all international shipments.

International orders may be subject to customs duties, taxes, or import fees, which are not included in the product or shipping price and are the responsibility of the customer. Delivery delays caused by customs are outside of our control.

Questions?
Visit our contact page or email us at support@novaceramics.co