Frequently Asked Questions
Do you have a question about Nova Ceramics? It might be answered here! If not, contact us at hello@novaceramics.co and we'll be happy to help.
We currently ship to the US only, but we're working on international shipping. Sign up for our newsletter and follow us on Instagram to be the first to know when we expand. Read more about our shipping policy.
Orders placed through our website are typically processed and shipped within 3-5 business days. Shipping time depends on the shipping method chosen at checkout. Read more about our shipping policy.
Once your order ships, you'll automatically receive an email with your tracking number.
Your happiness is our priority. If your Nova Ceramics order doesn't meet your expectations, you can return it for a full refund within 30 days. To initiate a return, please visit our Return Policy page.
Visit our contact page or email us directly at hello@novaceramics.co
Wholesale Inquiries
We're excited about your interest in stocking Nova Ceramics!
Please fill out the form above or email hello@novaceramics.co and our team will be in touch within 1-2 business days with more information.
Wholesale partners are carefully selected and we cannot guarantee collaboration with all interested retailers. Due to a high volume of requests, we may only reply to wholesale inquiries that are a good fit for us at this time.
